PowerUser is a platform for creating a digital SaaS expert to provide automated support to end-users. With PowerUser enabled, users with no training can perform complex tasks in a self-serve fashion by receiving technical support, onboarding assistance, and sales and service care from a digital agent.
Lower barriers to adoption
Faster onboarding process
Reduced customer churn
PowerUser digital support is delivered through a private-labelled Wizard interface, hosted by PowerUser on a dedicated link. The interface is intuitive and requires no training for users.
Can get more done for the user
Has a deeper understanding of the supported SaaS service
Never gets confused by a user’s responses