Conversational AI for User Support

PowerUser automates user support with an AI that can be trained on any OpenAPI document. Embed PowerUser in all your voice or text interactions.

Conversational AI as a Service

Voice or Text
Whether by phone, chat, or text, PowerUser meets your users where they are.
Delivered via API

Embed calls to our API in your application. We deliver AI for APIs through an API.

Fully Conversational

The PowerUser AI manages the entire conversation to address a user’s needs.

Why PowerUser

Traditional chatbots rely on a poor engineering design: the decision tree. Nested if/then/else blocks increase code maintenance costs, restrict the types of interactions, and stultify user conversations with hard-coded scripts. What’s more, contextual awareness is limited and must be hard-coded in the blocks.

PowerUser has an entirely different approach.

Domain Knowledge

The PowerUser AI automatically trains on your OpenAPI documentation. Your API represents codified domain knowledge that the PowerUser AI can leverage to dynamically serve user conversations.

Composability

By treating your API endpoints and schemas as components, PowerUser assembles conversations on the fly. The composability of API components makes a PowerUser chatbot more powerful as you extend your API.

Contextual Awareness

The PowerUser AI experiences your API as a graph of calls it can navigate and activate. Contextual awareness is a property that emerges naturally through neighborhood graph search, enriching conversations with more natural and informed responses.

Enable complex interactions
Set up and maintain with ease
Hands free
How it works
How It Works
Setup
  1. Upload your standard OpenAPI documentation to PowerUser.
  2. Use our GUI to add a few PowerUser-specific OpenAPI specification extensions.
  3. Pass requests from your users to PowerUser through our API, and post our responses in your application.
Retain Control
  • You control UI and user experience.  Deploy anywhere.
  • You select best-of-breed speech-to-text and text-to-speech for voice.
About Us
PowerUser’s staff of MIT and UC Berkeley trained computer scientists has developed conversational “natural language to API” (nl2api) capabilities. nl2api is a machine learning algorithm that translates a user’s request to a series of API calls. PowerUser Voice leverages nl2api to conduct conversations with users that are dynamic and natural.
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