The PowerUser Wizard understands your software well enough to address even the most complex support tasks for your users. PowerUser does not talk users through how to do things themselves. It actually performs the tasks they need done, in real-time. It’s expert digital support staff, available 24/7 on desktop and mobile.
Research has shown that users trust wizards to help them with technical processes. Even the most non-technical users are comfortable with the PowerUser Wizard interface. And the ability to go back and revise answers makes it more covenient than a text chat.
When given a complex task, PowerUser compiles all the relevant requirements, dependencies, and considerations. It presents key questions to the user and alerts them to any subtle issues. Then it will execute everything they need, and in a fraction of the time it would take a human specialist to do so.