Intelligent Process Automation

PowerUser AI Is a Digital Agent That Supports Your SaaS

What is Intelligent Process Automation?

Intelligent Process Automation (IPA) is the technical evolution of Robotic Process Automation (RPA).  RPA was designed to automate robotic processes, but the result is that the automation itself is also robotic.  It follows simple scripts to get straightforward tasks done more efficiently.  But what if your work isn’t straightforward?  You need Intelligent Process Automation to make it possible to automate complex tasks.

PowerUser provides IPA through a digital agent, powered by artificial intelligence.  The PowerUser AI is an expert in managing multi-cloud enterprise software and is capable of interacting with users through a simple conversational interface.  You can chat with the PowerUser AI and make a request for it to perform complex tasks in your business software.  The AI will gather all the relevant requirements, dependencies, and considerations because it understands your software at a deep level.  It can tee up key questions for you and alert you to any subtle issues.  Then it will execute everything you need, even across multiple clouds, and in a fraction of the time it would take an human specialist to do it.  What’s more, you don’t need any expertise or training to operate PowerUser, so everyone in your organization can benefit from it.

Complex SaaS Tasks Are Simplified by a Linear Conversation

The PowerUser AI will ask one question at a time and present you with simple, clear options so you don’t get lost in the expanse of endless webpages and clickable links.

Solving Permissions Problems

No more combing through profile and permission set details and user assignments. PowerUser will lead you through step-by-step questions to resolve permissions issues. Instead of slogging through a two hour call with offshore support, you’ll be done in under a minute.

Importing Bulk Data

It’s time to stop looking up each reference field ID in your dataset and tracking down import errors one by one. PowerUser will auto-fill reference IDs from names, correct data inconsistencies, and report on all data errors upfront for an error-free data import.

Report Generation

Internal users need reporting ASAP, but the volume of requests overwhelms admins, creating a backlog. PowerUser compresses a 15 minute report generation process into a 60 second chat that team members can even perform themselves. Just tell the AI what you’d like to see and it will collate the data for you so you can export a flat file to your favorite spreadsheet.

PowerUser Now Supports Salesforce

PowerUser can help lower your SaaS costs today by instantly making your staff operate like experts in your business software.  Try PowerUser Basic for free today, no credit card required.

PowerUser requires that your Salesforce license includes API access.